Inside Flight Vector you can set up alerts for your patients/person/contacts. Anyone you create a TC number for. These alerts can vary from frequently transported individuals, maybe someone who doesn’t fly well and needs sedation or someone that needs anything special during transport, the possibilities are endless.
Alerts have three options: low, medium, and high probability matches. It is important to note that you define what makes up each level of alert. This means that you decide what pieces of data need to match to get an alert. An example would be first name only match would be low, but a first name, last name and a birthdate match would be high.
To set up the alerts to view in the patient, escort, or non-medical screens you need to follow the below steps in the order provided. We have renamed the Transfer Center to the Records Management Center on the front end; Transfer Center will remain on the database. It is important that you set all these things up before adding alerts, especially the expressions for the match probabilities. The probabilities will only search for alerts added after the expressions where built.
Instructions
Go to settings and then “Patient Tabs”
a. In here you will click the green add button, the following options will populate you will need to select “Alerts”. This is a preset field that will populate an alerts tab for each of the different types of Record Management Entries.
b. After you select Alerts, the following screen will appear to show you that tab now is present
c. You will need to do this for escorts and non-medical as well if you want to be able to use alerts for those types.
2. Before you start adding alerts you will want to define the low, medium, and high probability. These are how you determine the probability of an alert being associated with the person you are looking at. All you need to do for these expressions is add the items you want to require for each level and connect them with ||. You can get items from the drop down as well if you need help with the names.
3. There are a few ways to enter new alerts. One way is through settings and the “Contact Alerts”, this is shown below. Go to settings then “Edit Contact Alerts”
a. When you click to add a new alert, you will see this screen. Here you can click on “Select Contact” and you will see the Record Management Center populate. The message you enter here will be the actual alert; you can also set an expiration date if you would like to have one.
b. In the Record Management Center, you can select from open or closed entries. Once you select the entry you would like it will then populate on your Edit Contact Alerts screen from the previous step.
c. You can also add alerts straight from a request as shown below. The process once you click on the green add button is the same as show above. You will need to save a request after adding the patient or non-patient data for the search to be done on the alerts.
Take note that this is the record for the alert that I added, so the “Match Level” will state it is “My Alert”.
4. If you go to another request, open the patient or non-patient you will see on the ”Alerts” tab a match probability with any existing alerts. Note that the search will not be done until after the request is saved following adding the patient or non-patient details. Below are examples of the match criteria showing if there is an alert match.
Based on my expression for a low probability match needing just a first and last name.
Based on my expression for a medium probability match needing a first and last name as well as a gender and date of birth.
Based on my expression for a high probability match needing a first, middle, and last name as well as a gender and date of birth.
Based on criteria this is not a match
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